Privacy Policy

When you use our website or place an order, we may collect:

• Contact details — name, email address, phone number
• Delivery information — street address, zip code, delivery notes
• Health profile — dietary preferences, food allergies, chronic conditions, medications, and wellness goals you provide voluntarily during onboarding
• Payment information — card details processed securely via our payment provider; we do not store card numbers
• Usage data — pages visited, time on site, browser type, collected anonymously via analytics

We use the information we collect to:

• Process and fulfill your order
• Personalize your five-day program based on your health profile
• Communicate with you about your reservation, delivery, and program updates
• Send you information about future program cycles if you have opted in
• Improve the website and our service through aggregated, anonymized analytics

We do not use your health information for advertising purposes.

Health profile data (allergies, conditions, medications) is collected solely to tailor your program and ensure your safety. This information is accessed only by our nutritionist team and is treated with strict confidentiality. It is never sold or shared with third parties for marketing purposes.

We do not sell your personal data. We may share it only with:

• Payment processors — to securely handle transactions (e.g., Stripe)
• Delivery logistics partners — only the information necessary to complete your delivery
• Legal authorities — if required by law or to protect our rights

We use cookies and similar technologies to understand how visitors use our website. This data is aggregated and does not identify you personally. You can disable cookies in your browser settings, though some site features may not function as intended.

We retain your personal information for as long as necessary to fulfill your order and comply with legal obligations — typically no longer than 3 years after your last interaction with us. Health profile data is deleted upon request or after 12 months of account inactivity.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, email us at hello@wagawellness.com. We will respond within 30 days.

We use industry-standard security measures to protect your data in transit and at rest. Payment information is handled exclusively by our PCI-compliant payment processor and is never stored on our servers.

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify active customers of material changes by email. The date at the top of this page reflects when the policy was last revised.

Questions, requests, or concerns about your privacy? Write to us at hello@wagawellness.com. We read every message.